CAS Shares Results of the Third Annual Volunteer Feedback Pulse Survey

Volunteer satisfaction gauge

The CAS Volunteer Resources Working Group (VRWG) recently presented a report to the CAS Executive Council and Board of Directors of the results from the third annual Volunteer Feedback Pulse Survey conducted in Q3 2024. The report highlights key findings, celebrates our volunteer program’s strengths, and provides actionable recommendations to further enhance the volunteer experience.

This year’s survey saw participation from 515 volunteers, representing a diverse range of membership categories and volunteer areas. Their feedback offers valuable insights into what the CAS is doing well and where there are opportunities for improvement. Overall, the quantitative results reflect a positive volunteer experience across the board.

Survey Highlights:

Satisfaction with Volunteering with the CAS

  • 83% Satisfied or Very Satisfied
  • 15% Neutral
  • 2% Unsatisfied or Very Unsatisfied.

Satisfaction with Variety of CAS Volunteer Opportunities

  • 85% Satisfied or Very Satisfied
  • 13% Neutral
  • <2% Unsatisfied or Very Unsatisfied

Feel Welcomed and Appreciated as a Volunteer by the CAS

  • 84% Agree or Strongly Agree
  • 12% Neutral
  • 4% Disagree or Strongly Disagree

Since its launch, the annual Volunteer Feedback Pulse Survey has become a cornerstone of CAS’s commitment to supporting its volunteers. By providing a consistent channel for volunteers to share their experiences, the survey continues to drive meaningful improvements that shape the future of CAS volunteerism.We extend our heartfelt thanks to the volunteers who took the time to share their feedback this year. Your voices are critical in helping the CAS strengthen its volunteer programs and create a more rewarding experience for all members.