Meet the Candidates - Kim Guerriero

Education:
Hamilton College, BA 2007

Current Employment:
Principal and Consulting Actuary, Milliman

CAS Activities and Publications:
CAS Activities:

Publications:

• CAS Actuarial Review, January/February 2025, 2024 Annual Meeting Highlights, https://ar.casact.org/ar-web-exclusive/
• CAS 2023 Annual Report, Member Demographics, https://www.casact.org/sites/default/files/2024-04/Annual_Report_2023.pdf
• CAS Actuarial Review, September/October 2023, Meet the VEEP, https://ar.casact.org/kimberly-guerriero-vp-marketing-communications/

Other Professional Designations:
MAAA

Employment History - Prior Employers:
Milliman, 2007 through present

Membership and Activities in Other Organizations:

• Captive Insurance Companies Association (CICA)
  • Member of NEXTGen Committee
  • Chair of NEXTGen Networking Subcommittee
  • Member of Amplify Women Networking Subcommittee
• International Center for Captive Insurance Education – Faculty
• Vermont Captive Insurance association (VCIA) – Member

Other Publications:

• Captive.com, Milliman's Kim Guerriero Discusses Cyber Risks and Captive Insurance Trends, October 23, 2024 – By Kimberly Guerriero, https://www.captive.com/news/millimans-kim-guerriero-discusses-cyber-risks-and-captive-insurance-trends
• Milliman Insight, Is cyber insurance still relevant for the captive market? October 10, 2023 - By Kimberly Guerriero, Téa Bourdeau, Sam Raphael, https://www.milliman.com/en/insight/is-cyber-insurance-still-relevant-for-captive-market
• Captive Review, Q&A:  Milliman on when to write cyber into a captive, May 25, 2023, By Kimberly Guerriero, https://captivereview.com/features/qa-milliman-on-when-to-write-cyber-into-a-captive/
• Milliman Insight, Circular flow of funds for captive insurers: Argument or fact?  October 14, 2022 - By Kimberly Guerriero, Samantha Poulin, https://www.milliman.com/en/insight/circular-flow-of-funds-for-captive-insurers
• Milliman Insight, Why is my personal auto insurance premium going up? October 7, 2022 - By Mary Carol Garrity, Kimberly Guerriero, https://www.milliman.com/en/insight/Why-is-my-personal-auto-insurance-premium-going-up,
• Milliman Insight, A tale of two catastrophes: Demand surge and inflation put property insurers in a bind, January 10, 2022 - By Kimberly Guerriero, Anne Kallfisch, Aaron Koch, https://www.milliman.com/en/insight/a-tale-of-two-catastrophes-demand-surge-and-inflation-put-property-insurers-in-a-bind
• Milliman Insight, The toll of increasing construction labor and supply costs on insurance, October 4, 2021 - By Kimberly Guerriero, https://www.milliman.com/en/insight/the-toll-of-increasing-construction-labor-and-supply-costs-on-insurance
• Captive Insurance Company Reports, Social Inflation, COVID, and Captive, Oh My!, September 1, 2020, By Kimberly Guerriero, Mary Ann McMahon
• Captive Insurance Company Reports, Actuaries as Business Advisors, May 1, 2020, By Kimberly Guerriero, Mary Ann McMahon

Awards and Recognitions:

• Captive International’s FORTY Under 40 – Inaugural, 2023
  • The "Captive International FORTY Under 40" is a project by Captive International to identify and celebrate the most influential individuals under the age of 40 within the captive insurance industry. It recognizes rising stars and emerging leaders who are making significant contributions to the sector.
• Milliman’s Practice Director Vision Award – 2023
  • Milliman’s Practice Director Vision Award is an internal award that celebrates significant contributions to a discipline, with a particular emphasis on realizing Milliman's vision. ​​​​​

Speaking Engagements:

• ICCIE Faculty 2022-present: Predicting Risk and an Introduction to Actuarial Science
• CICA Annual Meeting, March 2025, Navigating Year-End: Best Practices
• CAS Annual Meeting, November 2024, Cyber Insurance Market Update
• CAS Annual Meeting, November 2024, Navigating Social Inflation
• VCIA Annual Meeting, August 2024, Is Cyber Right for Your Captive?
• CICA Annual Meeting March 2024, Earned Not Learned: Building (and Keeping) Your Reputation
• VCIA Annual Meeting August 2023, Recent Trends in the Cyber Market
• IMAC Webinar, April 2023, Navigating the Changing Cyber Insurance Environment
• CAS In Focus Seminar, October 2022, Inflation and Social Inflation Panel Discussion
• AICP Conference, September 2022, Social Inflation: The True Cost of Litigation
• VCIA Annual Meeting, August 2022, VCIA Discussion Group DEI
• CAS Marketing & Communications Leadership, April 2021, Presentation of New Volunteer-Staff Model
• CAS Town Hall for Volunteer Leaders, March 2021
• CANE, October 2020, CAS update on the work of the Joint Committee on Inclusion, Equity & Diversity
• CAS Town Hall Moderator, July 2020 and November 2020
• Georgia Captive Insurance Association, October 2016, Creative Risk Transfer Using Captives

Podcasts:

• Critical Point, Ten questions everyone’s asking about captives, August 12, 2024, https://www.milliman.com/en/insight/critical-point-episode-56-ten-questions-about-captives
• Captive International, Changing of the guard: attracting new talent to fuel captive growth, June 6, 2024, https://www.cicaworld.com/changing-of-the-guard-attracting-new-talent-to-fuel-captive-growth/
• Critical Point, Milliman at 75 – An interview with the firm’s first female principal, March 1, 2023, https://www.milliman.com/en/insight/critical-point-episode-42-milliman-75-interview-firms-first-female-principal

I want to serve on the CAS Board of Directors because I am deeply committed to the long-term success and relevance of the actuarial profession. I believe the CAS plays a critical role in shaping that future. Throughout my career, I have been fortunate to work in a variety of volunteering and leadership roles with the CAS that have given me a broad view of the challenges and opportunities facing actuaries today. I believe my background as a frequent volunteer with the CAS equips me to contribute meaningfully to the Board’s work. In particular, I served as the Vice President of Marketing and Communications for the CAS, an experience that provided insight into the working of the CAS and its board. My background is in consulting, specifically for the alternative risk market, and I have seen firsthand how the profession must continuously evolve to meet the needs of a rapidly changing industry.

I am particularly passionate about strengthening the Society’s role in three key areas:

1. Supporting actuaries at all career stages. One of the most important priorities for the CAS moving forward must be enhancing the member experience — not just during credentialing, but throughout a member’s entire career, including retirement. In an increasingly digital and global environment, it’s critical that the CAS continue to find new ways to connect with its members, understand their evolving needs, and deliver targeted value. I want to ensure members at every level — from students and associates to seasoned fellows — feel connected, supported, and empowered by their CAS membership. This includes expanding access to high-quality continuing education, enhancing networking opportunities through both in-person and virtual events, and building flexible platforms for knowledge sharing and professional growth. Throughout my career, I’ve benefited from the CAS’s commitment to rigorous education, professional development, and community. I want all members to experience those same benefits.
2. Listening to our members. I believe the CAS must prioritize transparent, two-way communication so that we are not only informing members but also hearing them — their aspirations, their pain points, their ideas for the future. By improving feedback mechanisms, increasing member-driven initiatives, and offering more volunteer pathways (including micro-volunteering or low-commitment roles), we can build a stronger, more inclusive, and more responsive profession for all actuaries.
3. Making “actuary” a household name – Growing up, I was fortunate that my mom introduced me to both the actuarial world and the captive insurance community. While aspirational, I would love for everyone to have that opportunity, and I believe that would make the actuarial profession stronger. I want to help the CAS expand its outreach and build pathways for everyone interested in actuarial careers. We need to be intentional about inclusion and create a culture where every member feels seen, heard, and valued.

Serving on the CAS Board would be an honor and is a way for me to give back by helping the Society evolve strategically, transparently, and inclusively.

The discussion below expands the items identified above in why I want to serve.

Issue: Candidate experience. The CAS faces several opportunities in its candidate experience, particularly related to exam administration, transparency, and communication.

1. Exam Administration Issues. Candidates reported disruptions during exams, including technical difficulties and issues with exam submissions. These incidents have led to frustration, with candidates expressing concerns over the CAS's accountability and responsiveness.

2. Lack of Transparency and Communication. There is a perceived lack of transparency in the CAS's decision-making processes. Candidates have noted changes in exam formats, syllabi, and requirements. These changes have contributed to uncertainty and stress among candidates, who feel they are not adequately informed about the reasons behind these decisions.

3. Accountability and Support Concerns. Candidates have expressed a desire for greater accountability from the CAS, particularly in the aftermath of exam disruptions.

The candidates are the CAS’s lifeblood. We need to ensure they feel supported, and they want to continue with the CAS. I believe all of the above are opportunities for the CAS to enhance transparency and improve communication with the future generation of actuaries. A few ideas I would like to see the CAS explore include, but are not limited to, the following:

• Establish a formal oversight committee to audit and monitor vendors
• Have a clear and transparent contingency plan
• Work with vendors to hire external auditors to validate systems before high-volume exam windows
• Provide high-level summaries of common mistakes or areas where candidates struggled (while preserving exam security)
• Create feedback loops where after exams, the CAS would survey candidates and publish anonymized insights to show how feedback is being used.

Issue: CAS expanding its outreach. The CAS has made great strides in recent years to broaden its outreach to raise awareness of the actuarial profession, attract a more diverse and inclusive candidate pipeline, strengthen relationships with academic institutions and employers, and enhance member engagement. I’m committed to helping the CAS expand its outreach and create accessible pathways for anyone interested in pursuing and thriving in an actuarial career in the following areas:

• Increase public awareness through strategic media campaigns, educational outreach at both the K-12 and college levels, and collaborate with professional societies outside of the actuarial community (e.g., captive insurance company)
• Broaden access by expanding the exam reimbursement program and exploring other ways to decrease the economic barrier to entry
• Strengthen relationships with employers
• Enhance member and candidate engagement to build long-term loyalty and involvement and leverage those relationships to help build the actuarial brand
• Continue to collaborate closely with our international partners and members to strengthen and expand the global presence of the CAS.